Every single time I have ordered to go, I have waiting at the desk for at least 15 minutes while staff try to figure out where my order is. Last time, I had to wait for the person that actually took the order to get my food and they couldn't find her. One would think the food would be back in the kitchen. The food here is good but the long wait for to go orders and the fact that they now limit their $1 margaritas on Monday to 2 is why it received the lower rating. The management tried explaining that they limit them to 2 for legal purposes but when questioned how many large margaritas I could order at full price, he said as many as I wanted. So, they are not so much concerned about drinking and driving (I've always taken an uber there), the bottom line is trying to lure customers in with the $1 margarita and then telling them they can only have 2 after they have sucked the second one down. I was recently there (again, I said the food was good) and received excellent service from a blonde headed waitress whose name I cannot remember. I've always gotten good service while seated but she gave exceptional service.