The airport in general gets a solid 3 stars (A-Ok)... but the staff here in all aspects cranked it up another star. I flew in via South West and out, via American. And all the staff, from the gate personnel to the guy mopping up the bathrooms greeted me and wished me a great day. I was even asked by a young girl employee, who was apparently on a break of some sort, if I needed any assistance (as I am sure I looked pretty lost). She went out of her way to make sure I had a good experience and that says a lot.