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  • I hired this company 2 months ago to move my small 1 bedroom (725 sq foot) minimally furnished apartment to a larger apartment that was about 5 miles away. I have used moving companies in the past - 3 other companies total - and it has never taken longer than 3 hours to completely move my household. It took these clowns EIGHT HOURS to move me. And the driver even had the guts to tell me that I was way more organized than most of their other clients. All of my stuff was in Lowes boxes that were sized small, medium, and large and it made it more efficient for them to move my stuff. He said that I saved them time by doing that. Wow. When I originally called the company, I asked when someone could come out to do a visual assessment of my belongings to give me an estimate of what the charges would be. All of the other companies I have used did that. She said that they did not do that, and forwarded me a written estimate for 2-3 hours of labor ranging from $250 to $325. She said that the movers would call me the day before my move to confirm time, etc. No one called me the day before, and I ended up calling them an 1 1/2 hours before my scheduled time to see what was going on. She said that she had a list of people moving that day, and that my name was close to the bottom and that she didn't have time to call me! She apologized and said that they would be there at my scheduled time. The weren't. They were half an hour late. They talked me into purchasing the shrink wrap ($40) to help prevent scratches. A total waste - my brand new bed arrived with a 2 inch X 1/4 inch scrape on the head board and nicks all over the rest of it. Some of the other stuff they shrink wrapped was nicked up too. My couch arrived dirty and I had to steam clean it. The orthopedic pet bed for my 14 year old arthritic dog never made it. Oh, and half of my boxes were crushed on top, had gouges in the side, and I had 4 of those large plastic bins with lids that I kept things in to keep dust away, 3 of the lids got broken. My bottom line for all for this was about $700.
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