Being newly arrived in Phoenix, I feared getting ripped off at an unscrupulous auto shop when I realized I desperately needed new tires. The reviews on Yelp on Kinkade's Auto Repair were good and it was located nearby so I took a chance. I don't regret it. In fact, I'll be going back for most of my car repair needs.
Their prices were exceptionally fair. The owner showed me what he was paying for each tire and his mark-up. I checked the internet and confirmed his purchase price was within the norm and his price to me (with the mark-up) was cheaper than any other I could find. The attendant offered to drive me to a nearby coffee shop (or home) while they installed the tires and called me ahead of schedule.
The owner explained to me his philosophy on business and why he got into the car repair business. Overall, it was a friendly, professional and positive experience. I left trusting that Kinkade's is one of those rare, transparent, and professional auto places. I'd highly recommend them to anyone.