Quick background.. I've been to at least 9 different veterinary offices since I've been a dog owner. Dobson Ranch is definitely the best I've been to. The office staff who answer the phones and run the show are beyond sweet. I contacted their office through their website and was given a response within less than 24hrs. The woman, Hannah, was super understanding and it was clear she cared for animals. They offered me an appointment basically anytime I wanted and I chose something for after work. It's great they stay open later. I came in for my consultation and was immediately taken to a private waiting room. I spoke with a nurse assistant and then the doctor, who was beyond sweet and very interested in what I had to say. She took all of my concerns into consideration and altered my dogs treatment plan based on what works best for me. I had to unfortunately schedule a surgery for my dog and of course was very nervous about the whole process. When I arrived to drop off my dog, they were very kind and gave me a tour of where my dog would be. They called me at least five times during the procedure to update me on the status. They even do a seven minute instant result blood test to make sure your dog is healthy enough to go under anesthesia. The procedure went fantastic, my dog is doing amazing and the best part is they allow for interest free payment plans directly through the office. They literally give you one year to pay off any costs, even the inexpensive initial exam fees. How many veterinary offices offer in-house no interest payment plans that have nothing to do with your income and only require your ID and a debit or credit card? The office isn't what I'd consider luxurious, but it's clean, very clinical and has a positive atmosphere. I'd recommend this office to any family and friends. They are actually a part of a family of veterinary offices called AZ Pet Family with locations all throughout the Phoenix area and offer the same pricing at all locations. This is definitely one of the best places to get care for your fur-baby in the Mesa area.