Went there for the first time today because I live in the neighborhood. Wait wasn't too bad for lunch hour, maybe 20 minutes. The gel manicure I received was ok- no frills (like moisturizing and massaging my hands or offering wine) and it wasn't the absolute best gel mani I've ever had (noticed that some edges of nails were a bit rough, just not as clean as I'm used to), but it was only $20 which is the cheapest I've had in Charlotte so far. I think it's a good place if you are in a hurry, but if I was getting my nails done with a friend I'd probably go elsewhere. I'll try again in the future with a different manicurist.