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  • I don't even know where to begin. My friends and I decided we wanted to do some hibachi tonight, thought of Osaka, checked their menu online and it said Sundays had "happy hour" hibachi all day for $15, so how could you pass that up...right? We arrive at Osaka, stand in the entry for, no lie, TEN minutes before even being acknowledged. In the meantime the bartender goes back and forth between the bar and dining room and doesn't say a single thing to us, not a "someone will be right with you" or even a "hi." So we FINALLY get seated, then sit at our table for 15-20 minutes before even being acknowledged (again) or getting any drinks, not even a water. At this point we were contemplating leaving. So our server finally comes and takes our order and my friend and I asked if we could do half steak half shrimp and she said she would ask the chef...she never asked him or came back to us with an answer, we just got a surprise when he started cooking. Once dinner was done, an hour and a half later, it was so bland and not tasty. You'd think after waiting so long it would be the best thing ever, but no. So we finally get our check, and they charged us $18 for the hibachi dinner, then an additional $3.50 for the fried rice which apparently isn't included in the dinner. They never informed us of this so that was another lovely surprise we had at the end of our horrible experience. Seriously, don't go here. There are so many other sushi/hibachi places that have good food, good service, no hidden fees and a nice environment. If I could give this review negative stars, I would. The only good thing about the experience was that our chef was funny and Sergei, our busser, was nice and actually on top of things. You would think that they have a happy hour to bring in more clientele, not to lose more than they already have. Yikes.
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