Let me start by saying that I have passed by this place a thousand times as it is in my neighborhood and decided to stop in last Friday. The food took a bit longer than expected but very good! The wait staff is very short staffed but she tried her best under the circumstances. Also note, on this same occasion another 1st times came and sat down and it was 23 minutes later before she was acknowledged only after she borrowed our menu and called a manager over:( We tried it again tonight at 6:03pm. This time there were were 2 waitresses and we got our drinks pretty quick but we ended up walking out of the restaurant at 7:05 with nothing to eat!! The waitresses would stop by ask if we were okay and promise that our food was coming but to no avail nothing. Extremely disappointing because the food is really good. Needless to say we ended up at Lucky"s on Jones to grab a bite to eat since we basically missed the happy hour around town sitting in this place. I am hesitant to even give it 1 star. The Mgmt really needs to improve on this and make some serious changes before this is yet another closed down bar.