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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-02-15 00:00:00 (xsd:dateTime)
itemReviewed	Thai Chili 2 Go - Gilbert
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Let me start by saying that I love the food at Thai Chili to Go! We live in Gilbert and prior to the location at Higley and Chandler Heights opening we had to travel to Queen Creek to pick up our food - something we were more than willing to do. We were very happy when we learned that the location at Higley and Chandler Heights was opening since it would be about 3 miles from our house. Avoid this location! This is most horribly managed restaurant I have ever encountered. All orders placed online because the wait time to order in person is ridiculous. Order #1 - Picked up our to go order and the order was not ready when promised. When we got home we discovered that an entire entree was missing. They acknowledged the mistake so we had to return to pick up the missing entree and warm up the food we had picked up 30 minutes earlier. A mistake, it happens. Order #2 - Ordered multiple entrees and the order was not ready when promised. Since we had missing food on our first order we checked the bag to make sure everything was there. When we arrived home and my wife opened her red curry w/shrimp it was like a half order and there were only 2 shrimp when there is normally 6 (it's $3 extra for shrimp). It literally looked like it was an eat in order that was half finished, transferred to a take out container and accidentally placed in our bag. My wife called the restaurant and they assured us that was not the case but to come back and they would give us a full order. I am still not sure what happened and if it was someone's left overs but it was another meal that resulted in most of our order being cold before everyone had their food. Order #3 - February 14, 2018. We placed our order online and received an email stating it would be ready in 50 minutes. 50 minutes? Oh well, it's Valentine's Day on a weeknight so takeout is a great option and they must be slammed. We arrived at our designated time and were told it would be another 10 minutes. We had to wait 25 minutes along with the entire seating area of people that also were waiting well beyond the promised time. Needless to say after waiting nearly an hour after placing the order then having to wait an additional 25 minutes in the restaurant is ridiculous when you are a takeout restaurant. There were a lot of upset people there last night. Any restaurant is entitled to an occasional mistake and any one of these alone would have been fine, especially since the food is great, but I cannot recommend this location to anyone and will never return again. I have had positive experiences at Queen Creek , Power Road and Alma School Road locations so I suggest those. By the way, I would have addressed my concerns directly with management but they have no method of contacting them on their website, which is probably not just an accidental omission...
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	David

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