Like entering a factory. Miniscule examination room, doctor was very clinical telling me I'd have to book again to ask an additional question about my finger, since I'd already asked about my throat. You could hear the appointment taking place in the next room. Long turnaround after a referral. Citrus insisted they needed my email and said I'd get no junk mail but I did. A $5 coupon for a new patient referral and another one for some other promo. I also googled Dr. Harvey and got some patient ratings that were written by women on the East coast which were very creepy and disturbing. I'll be looking elsewhere.