First time. I chose this salon for my 8 yo granddaughter's mani-pedi because they offered a special spa package for kids on their website. However, it was not as advertised. No hot towel or stones, and a smudged toenail and fingernail. I had a deluxe pedi which was done very well. It would be nice to be introduced to the technicians and for them to speak. Good selection of polish colors.