It is what it is. I went to try it since I heard buzz on it and I'd rather save my money and time and go to the Y. The instructors are nice, helpful, and motivating but so are almost all instructors everywhere. It is nice and a plus that they provide spinning shoes for you when you go however, for most people there that were there and serious about spinning all had their own shoes. Being from Miami, we'd call this a 'Pinecrest mom' type place, for Charlotte its a what 'Dilworth/Myers Park/Providence mom' type thing. I get the boutique spinning vibe going on but it's not worth the money to me. Take you first time visit for what its worth and hit the Y.