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  • Strike 2 and you are OUT! I have been a LOYAL customer for many years. I have brought people there and was always one of my "go to" places. A month ago I had friends come up from states and told them we HAD to go to this restaurant. When we got there my friend asked to swap out a "sundried" tomato for a plain tomato to which we were told "no you cannot" in a very short tone. Sure they were busy but no excuse. Furthermore on that evening we ordered a sweet potato fries and when it didn't arrive we mentioned it again to the waiter. The waiter rolled his eyes in annoyance and didn't return until the end with the plate of fries. We had all finished our meals and were not in need of fries but he still made us buy them even though we had not touched them. The food took forever to come and service was awful! STRIKE 1. STRIKE 2: Same friend comes to states and we again convince them to try it. We went for breakfast and in our friends eggs Benny was a long black hair (we are all blonde with short hair). I mention it to the waiter who again was not friendly. We finished our meals and our friends came at the end. She had to scarf down her meal because we were sitting waiting. The bill comes and full price. I mean sure, the hair in the food not a problem, the long wait was annoying but whatever, but no comp is just sad. I asked the waiter who started arguing and getting angry at me. I asked to speak to the manager and he told me he was. I told him how we were disappointed and that we would like a compensation for 11 dollars or lose a long term customer. He got even MORE argumentative including other waiters in the discussion which just humiliated me. I left angry and paying full price. Summary: food is good and service is terrible. I'd love chef Ramsay to come to this place! Please boycott until things change drastically.
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