The staff that greeted me and my daughter were very welcoming. The technicians were also very nice and played along with my very curious 7-year old. I didn't mind the wait to actually see the eye doctor, but it all went downhill once we actually saw him. He did not have any patience with my daughter and his demeanor was very negative. He was hounding my daughter about which field of vision was better 1 or 2 and so on... he needed to slow down and think about his patients. Children obviously need more time to think and answer. My daughter was so frustrated, she almost cried. It broke my heart to see this happen. I was pacified later on at check out when asked about my experience, and I told them what happened. We booked another appointment with a different doctor because I was not satisfied with how her eye exam went.
Don't come on weekends if you don't want to experience the same thing. Dr. Loi Mai you need more people skills.