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| - Last week we had to make the difficult decision to euthanize our 13 year old cat Big Tige who suffered from advanced CRF. We made an appointment with our regular vet for the next morning, however due to worsening of his condition had to take him to First Regional late the night before.
We had never been to First Regional, we called ahead and as soon as we walked through the door 2 of the technicians immediately came up to us to assist us, one of them took Big Tige to the back to set a catheter and let us know she would bring him back to spend time with us before it was time. The other technician took us to a private room, asked us if we wanted to stay with him throughout the process and started gathering our information so we would not have to do it afterwards.
After they brought Big Tige to us, they gave us as much time as we needed, checking in every once in a while to make sure we were doing okay. When we were ready the vet entered, walked us through the process, talked to Big Tige and pet him until he was gone. She was very sympathetic and gentle as she took him away.
The entire staff was great throughout the process and sent a sympathy card a few days later, even though we were not regular clients. The card included an ink print of Big Tige's paw.
The 4 stars is just due to the price, it was twice as much as it would have cost if we made it to our appointment the next day, however at the time the price didn't make a difference.
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