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  • Terrible experience there today. My mother told me that hua sang was having a 10% discount on take out orders so the lobster for two would be roughly 36-37 dollars. Thinking this was a great deal, my girlfriend and i called in and ordered the black bean sauce lobster special. Over the phone, they told us the total would be 41 dollars and change. We let them know that we were ordering for take out and that we would be paying cash. They proceed to get annoyed and tell us that its not possible and they never do such discounts. I then told them that my mother had gotten take out yesterday and received the discount and that they should honour the same for us. In response, they told us to come on over to the store and that the order is in already and that they would speak with the owner to honour the discount. So we head over to the restaurant and we step inside and the person we spoke to over the phone says that they cannot do the discount. We argued that it was unfair that we came all the way there thinking that we were getting the discount when in reality they didnt want us cancelling the lobster order that had already gone in the kitchen. After a few more minutes of exchange back and forth, the person says that he will allow us to have the dish for $40 flat and that they cannot do the 10% discount because the owner is the only one who can do such things. In response i asked if they could just call the boss and all they said was "sorry. Cant do." In the end, we were just really hungry so we took it for 40 dollars but cmon. It's not even the few extra dollars we are pissed off about. The fact that they offer certain people discounts and refuse it to others is just bad business regardless if it's just the owner's discretion or not. I dont mind paying regular price, but a pure bait and switch (when they told us they would honour the discount over the phone) just left a really bad taste in my mouth. Oh and to top it off, the man working gave us a five minute lecture on lobster market prices in different countries. Jesus christ. Their price is $36.95 before taxes to begin with. Taking a 10 percent discount paid in cash would still be $37. No wonder they only had 3 tables at 7 o clock peak dinner period. Never again..
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