The good: Consistently delicious bubble tea/smoothies/fruit juice. Clean. Fast. Good sizes. Decent prices. Adequate amount of seats. Free WIFI and tables with power outlets. Every staff member, but one guy (see below), has always been very courteous and given great service.
The bad: The one staff member, some guy who I've noticed mostly works evenings, is noticeably lazy and rude. This seems to have happened to a previous yelper, I also got the - "we're out of mangoes" line when the store was full of them. And when I say the store was full of them, I mean the fridge adjacent to the cash was brimming, alongside the wall that had boxes of mangoes stacked up. Wall of mangoes and fridge of mangoes = out of mangoes??? Another night he told me that the juicer was broken. Pretty sure that was out of sheer laziness as well. It had been working fine the previous day and (since I didn't get my fix that day) the day after.
All in all, I like going to this place. However, I do admit that when I see this guy through the window I groan a little to myself.