I would love to thank the staff here at Bow Wow. I have a very timid Pomeranian whom I got from the pound. He hates the groomers and usually bites when being groomed. Usually he comes home scared, uneven and unhappy. I spoke with the owner and she assured me that she would take her time and work with our pup. Bow Wow defenintly delivered the wow He looks and feels like a new pup I recommend them to anyone