First of all, I don't understand why in 2014 cable and internet providers are allowed to have a monopoly.
With that being said, I went to this location to cancel my cable service and was met with an armature customer service representative named Doug who missed up my billing.
I went again to fix the problem and this time I was met with a respectful and well mannered representative named Charles. He fixed everything Doug did and was very understanding and pleasant. Other representatives should take lessons from him.
I wish I was a billionaire and have my own enterprise so i can hire Charles, he doesn't deserve to work in this s*it hole.