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  • I have an INTENSE hatred for people telling me to pull around the drive thru and wait for my food to be ready. To me, this means, "move along loser, you're inconveniencing us; even though you paid us, and waited in line for everyone else, you need to get out of line, and go wait till we're not busy enough to bother bringing your (typically cold) food out to you. That said, when people tell me to do this (typically happens at this Burger King), I put the car in park and tell them politely that I'll wait. This freaks them out, and they practically insist I move because I'm holding everyone else up behind me. I'm not trying to be a dick; I don't order 30 burgers at the drive thru. They make the BK Big Fish sandwich fresh and it takes an extra 2 minutes (yes I timed it). They're just trying to keep their drive thru times down because they're monitored and penalized if they are too high. O.K... Rant out of the way, I have to say that when I go in, everyone is polite and helpful. The restaurant is always clean, and quiet. The food is ALWAYS fresh, and hot. You can order lunch early in the morning, and the soda is never flat. This is why the store gets 2 stars instead of 1. Honestly, I'd rate the in store experience a 4/5 and the drive thru experience a 1/5, because they are incapable of understanding drive thru orders without repeating them 2-4 times for each item, and you can FORGET about asking for details on items. Anything you ask about, they just add to your order without explanation, even though you may not want it. Add to it, the above issue, with the lack of give-a-damn for the drive thru customers, and we have a pretty "meh" store. Step up the drive thru customer service Burger King!
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