We used to live in north Phoenix. I loved the cinnamon rolls at that Kneader's location. They were huge with lots of icing. The store managers knew our names and were so nice.
Since moving to Surprise I have been continually disappointed. The cinnamon rolls are small, often hard or stale tasting, have little icing on them, and if you ask for extra icing just to cover up the holes they refuse and say they don't have any.
Everything else on the menu is very comparable to other locations. I just miss the rolls and service at the other store.