I called to schedule an appointment and the girl was very pleasant and helpful in ensuring I was booked with enough time.
About an hour before my appointment, the salon called and asked if I could come an hour later due to booking issues. My schedule was slightly flexible so this was not a big issue. They did thank me over the phone and when I first checked in for helping their situation.
My stylist was Rachel. She is very knowledgeable on coloring. I came into the salon with medium-light brown hair that came down to my chest with inches of split ends :( I originally wanted to do a balayage, but decided against it since my hair naturally gets brassy when it's lighter andddd everyone is getting balayage. So, I told her I wanted to go jet black. She came back with three swatches to make sure I wanted the blackest black and not brown-black. I confirmed and then it was game time.
The color turned out perfect! From there I asked her to cut off enough of the split ends that my hair could begin to get strong and healthy. At that point my hair then fell to about to my armpit. I asked if she thought it'd still look good if we chopped it to brush my shoulders. She said she thought so and she was so right! It instantly felt thick and healthy (I have very fine/thin hair)! I absolutely love my new hair! I definitely recommend this salon and will be returning.
Thanks Rachel!!