About: http://data.yelp.com/Review/id/O5kHamAaxDn5FxW-KRqMGg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • While claiming to "love locals" from every local television outlet, we were bemused by staff comments on service at Guadalajara, the Mexican bar & grill off the casino. With a little less than an hour to show time, we considered a quick drink and snack at the bar, followed by a casual stroll to the show room. 20 minutes after sitting at a bar table, making repeated eye contact with the wait staff, we remained ignored. Polite initiative resulted in chips & salsa, over-sweetened lemonade and a margarita made from an off-the-shelf mix. Table-side guacamole 'served with warm tortillas' was served with the same chips provided with the salsa. We heard lame excuses about a power outage, being "very busy" and no through-put in the kitchen. No back-up generators in a casino? Really? The surly waitress might have had a bad night, but that's no excuse for being rude. The manager was apologetic and made compensatory overtures which were appreciated. How difficult is it to get service right from the onset when a guest enters the dining or drinking area? After all, it's Las Vegas! But what about "We Love Locals!"? Why is management so blind to the quality level of service in such a competitive environment? Is the economy so dreadful that staff is hired without appropriate training in "hope" that "things will work out"? While Guadalajara at Boulder Station stands as an example, it's not the only venue suffering from arrogant service staff, ill equipped from a lack of training or the business values imbued from a successful and attractive destination. Re-directing investments from TV advertising to staff training and business execution will result in more demand from word of mouth and repeat customers happy with their experience.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 105 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software