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  • I absolutely loved the Sugar Factory location that used to be over at Paris. I thought the food and drinks were delicious there! So I was pretty excited when I found out they were opening a new location at Fashion Show Mall. I've been here a couple of times now since they opened. Service was "meh" the first time and we were told they were out of dry ice so I couldn't get the goblet that I wanted. What kind of business that specializes in these drinks runs out of dry ice?! That was a huge disappointment, but toward the end of our meal, we found out that they had some dry ice in so I placed an order for a non-alcoholic Watermelon Patch goblet. At the time it was half off with Yelp check-in, which was great since those drinks are pricey, but the deal is no longer offered. I got to take a cool video of it as the drink was made and it started to smoke, but it could have been smokier in my opinion :p Taste-wise it was nothing spectacular to be honest, but it was pretty refreshing and handy to take to-go with me since it was such a hot day. As for the food, I had the Sugar Factory Club, which was totally average. Even though food and service were not great on that visit, I wanted to come back to try their Caramel Sugar Daddy Cheesecake "insane Shake." On that visit, service was better, but not their food. I got their tomato bisque which was not very good. It came with cheddar brioche toast which I liked but there wasn't enough of. The shake WAS pretty insane! I had to take off the rainbow lollipop and Sugar Daddy to drink it and was given bags to put them in and take home. The cheesecake that came with it was pretty good. The shake itself was plain but tasted better with the caramel, which I wish there could have been more of. I'll give three stars because the goblets and drinks are fun and Instagram-worthy :p But the food is just not good (and the pasta dish I loved is no longer on the menu) and the service hit or miss, so now that I've tried what I wanted to try, I don't think I'll be coming back here.
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