Seriously. I've lived right by here for 3 years and nothing has changed. No line. Waiting at speaker. They tell me to please hold. Like what? There's no line? Finally get to order and I'm literally waiting for 13 minutes? No customers inside and there was no line? I don't understand it? I try to avoid this place, but anytime I decide to stop there, I pray it has changed. I pray that it can be one of my favorite places and not piss me off. This is seriously THE WORST FAST FOOD JOINT I HAVE EVER BEEN TO!!!