I only give this two stars because the process was easy and the leasing company they use is easy. I had to wait 20 minutes for them to go to the dollar store and bet more string to tie the bed to the top of my car and then they accidentally tied my car doors shut lol. I'm not even joking not to mention they had zero bed frames for sale so they gave me a used one from the floor which turned out to be the wrong size and didn't have a support bar for a queen size which could have messed up my entire bed. Being in the mattress business I feel like a bed frame with a middle support for a queen is sort of common knowledge. I'm writing this review because they deleted my comment on a post I wrote: you can probably do better unless you're in a pinch.