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  • Every time I go to this KFC, I swear I am never going to go back. Every time, they have messed up my order. Every single time. Tonight, I have had it. I ordered two extra biscuits, and I paid for two extra biscuits. I get home, and there are no extra biscuits. I call them, and they try to offer to make it right when I come back (it ain't happening), and I let her know that I won't be going back ever, I just want the money for two biscuits refunded back on my card. After some back and forth on why she cannot do that, and why I am not going to drive the 3 miles back so that she can "make it right" (something that should have been done in the first place), she finally agreed to do so (I haven't seen the refund on my card yet, but it has been less than an hour). It is really up to us to show this business that we aren't going to take their BS anymore. If they've done the same thing to you, do what I am now going to do...Never give them a dime more of your money, and let everyone that you talk to that this is a horrible place to support. Stand up and say "NO MORE". By withholding your money to them, let them know that they either need to change their restaurant NOW or close the doors down. Also, if you do go and throw your money away there and are dissatisfied because they screwed it up (like always), demand your money back from them. No more "I'll make it up the next time" offers, no more driving back to their store (wasting your gas). Let them know that the only way that they can make it right is by returning your money.
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