If I could rate this company less then one star I would. The customer service is horrible. I pay $170/month for cable and internet. My on demand has not worked for over a month! I have had three different technicians out to my house and they could not fix the issue. I have been told repeatedly that it is a front end issue and they are working on it. They also said they would adjust my bill once the issue is fixed. Since this issue is still going on I got billed the entire amount when I called about this they offered me $10 off my bill. They said that on demand is a free service!!! I will be canceling as soon as I can.