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  • The Southwest Eye Center doctors determined I needed lens replacement for both eyes due to cataracts. Following their exams and prior to surgery I tried to tell the surgeon that I didn't trust the results of the left eye because of the technician's actions and her seeming confusion with the results. The surgeon would tolerate none of my input - he was not aware of my 30 years experience as an advanced degree bioengineer, nor did it seem he would have cared if he knew - but I know incompetence with equipment when I see it. As it turned out, the surgery on the right eye, the first done, was perfect. After the 2nd surgery was done two weeks later on the left eye, it was immediately obvious something was wrong. Three weeks later, the surgeon re-operated on the left eye and rotated the implanted lens 180 degrees. Unlike the right eye which was restored to 20/20, the left eye at best is 20/40 and is distracting at times. The surgeon in followup visits has urged me to have the left eye treated with a laser procedure to pierce the scar tissue obviously formed after the re-op. I am now consulting another opthalmologist. There has never been recognition from the surgeon or Southwestern Eye Center that something was done in error. Either the technician screwed up, the doc screwed up, or maybe the wrong lens was implanted. I blame myself for not speaking up with more passion. I guess we are all intimidated by a doc who has zero empathy and does not listen - we shouldn't be.
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