Two of my co-workers and I went to Claim Jumper on a Friday for lunch, we all ordered the fish tacos on the recommendation from our server. I guess ordering fish tacos from a place like Claim Jumper was our first mistake, but this is Arizona and we figured it couldn't go to terribly wrong.
The issues started before we were even seated. We stood at the entrance for a solid 10 minutes despite the place being mostly empty. Apparently no one was paying attention or just didn't care that there were potential customers waiting at the door. We were all hungry so we persevered and were finally seated. As I mentioned, we all ordered the fish tacos. Our server recommended them and said that they were the best fish tacos she had ever had. When our tacos arrived we were not super impressed. The fish fillets on the tacos were tough and just barely warm. The corn tortillas were also tough, almost hard in spots. Everything was extremely greasy and bland.
Our server came back and asked us how everything was, when we told her that it was not good she argued with us! She said that their fish tacos are really good, but of course we couldn't expect them to be great because this wasn't a Mexican restaurant. This is the same woman who had 20 minutes previously told us these were the best fish tacos she had ever eaten! The manager came over and offered us a third off of our bill, we accepted because we just wanted to leave and certainly didn't have time to wait for something else to be prepared.
We asked them to split the bill into three equal portions, which they did without a problem. Two of us paid with cards and one member of our party paid with cash. She paid with a $20 bill (her total was $9) and the server never came back with her change! She just disappeared.
Thoroughly disappointing, I'll never return.