My experience at this establishment was nothing short of horrible. This was the 3rd time that I tried it and found that the costumer care is lacking. The first time the staff was rude to my self and my friend. The second time I came in for a wax and the receptionist who is the owner told me to go to the room I waited for 10 min when a staff finally arrived she asked me to leave the room do that she can serve a different client. I left after that.
I then decided to try them one more time today. The wax OK though I had to tell the girl that it was to hot but she still continued with out cooling it I finally had to be persistent regarding the hot wax.
The pedicure was fine but not worth the money they charge. I then processed to get a full set of powder gel nails. When I sat down I told the nail tech exactly what I wanted. Half way I noticed that my nails where different shapes and length. I had to ask her multiple times to file them, and fix them. She became rude and argumentative with me and sent me to talk to the owner who told me to go somewhere else.
If you want to be treated like trash then this is the place to go.
I then drove to zen nails on avenue road and received great service as well as they fixed my horrible looking nails