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  • We visited on 11/15 with a party of 15. While I know a party of 15 can be overwhelming, we did call in advance for reservations. Thus, allowing proper staffing. We arrived early and headed to the bar. The bartender there greeted us quickly and took great care of us. When it was time for our reservation we were seated immediately. That is where the efficiency and service took a turn for the worst. We sat for 20 minutes before a server came to our table. At that point, she said I'll grab you water and bread. Another 10 minutes go by and members of our party went to the bar to grab drinks as the server vanished (still no water or bread). She finally comes back to the table with bread (no waters) and takes our drink orders (about 40 mins into sitting at the table). Next thing we know, a nice gentleman by the name of Patrick is our NEW server. He really stepped up the service and should be commended. However, we ordered the veal stuffed banana peppers which arrived cold. We also ordered the "incredible white pizza" which was incredibly cold. While Patrick stepped up the service the entire experience was fairly terrible. Not once did the front of house manager come check on us. This is the second time I've visited and the 2nd time I've been disappointed. Also, I wrote to the restaurant and received no response.
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