They get a bad rep for being slow.... It's true. Although, you need to take into account that:
1. Drive thru line is long bc of the cheap deals
2. Bunch of the workers are HS or college kids. Who does not give a...
3. I went inside to get my chicken- saw 3 workers (1 I believe is the mgr). 3 workers manning the dinner rush?! Crazy....
Meh, whateva... Ppl love to rant and complain, everyone likes to be pampered, everyone is in a rush to nowhere. lol
Despite that fact- you can't knock the super cheap price for decent fried chicken. It's not better than Popeyes but I rather have Church's lightly battered chicken than KFC's more expensive and heavily battered chicken.
Tip: reheat in your toaster oven for a bit once you get home. Just wait for it! It'll be worth it. That crispy bite (!) and the waffles will be nice and toasty too! It's not roscoes but hey! It's not bad! Don't knock it til you try it!