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  • Terrible service, terrible manager and clueless cooks!! They screwed up my son's order and I had to send mine back since they undercooked my burger. Came back with it and I immediately found another mistake. The manager said she could fix it, but it wasn't major so I said, it was fine. Took a bite and realized they out tomato on my burger which I made abundantly clear I did not want. I pulled it out and took about 3 bites before I just couldn't eat it because the cooks put so much pepper on it, it was overwhelming. I sent back basically an entire burger and my son ate about 4 bites from his. The waitress came to our table twice and a third time because we reqested it. When she came to tell us to pay our bill we had to ask for one box and told her we didn't want the rest of the food. Might just be me, but that's a clear indication your customers were not satisfied. Not a care in the world from her or her manager. Won't ever be going back to this location again!! Paid 70 bucks for my husband to eat and my daughter to eat a kids meal. I'd go the distant to the San tan mall location where they know what they are doing and something called, customer service.
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