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| - For the price I got, I was not expecting much and that was fine by me. We are just stopping here for one night until a flight. But I got much more than I bargained for.
First off, there is plenty of parking, so you don't have to worry about the parking. The hotel is conveniently located right next to the South Park Mall, which is just across the street, so that is great too. The room was very nice, with a desk, two couches, and a big king size bed. Our room had a safe, coffee maker, and a fridge as well.
All of that was a plus, but that is not why I rated this five stars. That was because of the amazing service I received here. From start to finish, they were all very friendly and helpful. The bell man was very charming and helped us with our bags to our room, and gave some advice on dining that we took him up on that was great.
The following day, I was looking for a scale to weigh my bags, because they were quite heavy and I wanted to be sure we would be okay for the flight. The front desk looked all over the hotel but they seemed to have misplaced it during a renovation. She called just about everyone one payroll and they were all genuinely concerned with helping me out. Finally, she remembered she had a scale in her car (what are the chances) and ran out to get it for me. She even allowed me to take it to the room and bring it back later. She went well beyond the call of duty on this, and that was very appreciated. To top it off, she gave us a very late check out to make it easier on us to relax before our flight. That is the top of service you expect in a 5 star, so kudos to this team for being excellent.
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