About: http://data.yelp.com/Review/id/O1ksc1qtMKIeDvMIVUIIJA

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-12-29 00:00:00 (xsd:dateTime)
itemReviewed	MGM Grand Hotel
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Did not exceed or even meet my expectation at all after the "grand renovation". It bothers me when they claim that they are good, yet you don't feel it when you are living in it. Couple of things: We arrived around 5pm on 12/24, and it took close to 1 hour for the check in. (By the way, every time I walk by the lobby there is a huge line for check in, so I don't think it is an isolated event). I just hope that the hotel managers know that for ever minute the customers waiting on line, the hotel is losing $$ because the customers can't go "donate $$" on the gambling tables and eating the two pieces sushi for $50. Fix the check-in issue MGM...! On our 2nd day, we came back at night around 10pm only to find that our room has not been cleaned. I called housekeeping, and the lady told me that there were too many rooms to clean today so they couldn't get to all of it. When I told her that I expect my room to be cleaned her attitude basically said "you need to suck it up, we just don't have the staff". She then just transferred me to the front desk while I was talking to her in a middle of a sentence..... After explaining the situation to the front desk AGAIN, they offered me a 2 day resort fee credit, and move to another room. For MGM - I don't really care about your 2 day resort fee or a new room. I just wanted a no drama vacation, and you did a good job making sure that didn't happen.... Fix your customer service level and house keeping department!! Overall, my recommendation is to keep your expectation LOW. They are not as good as they say they are. And maybe go during a slower season, hopefully they are put more attention on you. The room is not bad for a regular hotel room, but try to stay in the newly renovated ones if you can. The in room wi-fi is not good, sometimes you can't pick up signal.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Allen

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