If I could give them zero stars I would. I was put in touch with them via CostCo auto purchase program. I filled out the form and gave CostCo my personal address based upon the statement that my email would be given to on-one except the dealer they picked which to my detriment was Gaudin. I was requesting information on a certain truck and had never even consider that truck or mentioned it to anyone. The next day I started receiving emails from other second tier dealers or brokers in the Las Vegas area. I contact CostCo and they are looking into the issue. The issue is somewhere between CostCo and Gaudin. Both deny they released my private email address.
I spoke with the Internet Sales Manager. He is the epitome of a smart ass sales manager, everything is not his problem. I never stated it was ''his' problem exclusively. Just that somewhere along the chain of CostCo and Gaudin there is a problem. Rightfully so he stated that why would he give my information to a competitor. However when I suggested he does not know what his sales people do with the information, he said he absolutely knows what they do. He must be watching them 24 hours a day to be able to state that.
He has a horrid, 'Holier than thou' attitude. With a attitude like that, he is a detriment to the company and hopefully others will not support this company.
Looking at the number of negative reviews for Gauadin it is surprising that they stay in business. I guess what has been attributed to Barnum was right, there is ' A sucker born every minute' and they keep places like this in business. With the number of negative reviews plus my experience with them, I assume the few positive reviews are fake, posted by them.