Ok, so I gave this place not one, not two but three chances to try to get my eyebrows right. Sucks that my experience was so bad considering what such high ratings this place has. I will admit, though, I made the mistake of having the same older woman do my brows 2 out of the three times. I did hear that the older woman is no good but should try to have the younger lady do them and I will be impressed. Heading there today for the last and final attempt to give this place a shot. Fingers crossed!