Horrible ! I would NOT recommend them to repair a Doghouse door. They don't want to fix your problem, they only want to turn a $300 job into a $ 1,000 job. Now everybody needs to earn a profit, but when someone subverts the need of the costumer for their own profit it is the time to look elsewhere. The tech arrived at my house, spent 50 mimutes figuring out how to screw me before I sent him away. Horrible experience...