Im updating this because I decided to go to Flict (House of Hair) in Chandler. Im saying goodbye to Toni and Guy permanently and will be going to Flict from now on.
Flict's pricing is comparable to Toni and Guy and they are much better at keeping their appointments. Flict is a small business, down to earth, professional, friendly, and a much needed breath of fresh air from the monster corporation of salons.
Oh well :)