I've been a frequent customer of Le Gourmand over the years and it used to be my regular weekend spot for breakfast, coffee, treats for friends, etc. unfortunately their latest closure and reemergence has resulted in a zero value proposition for their customers. No one working there now seems to know what they are doing. During my last visit, my request to put a rush on placing my sandwich on the grill was met with hotty stares of indignation - it seems the cashier doesn't touch the food but just works the cash. Normally I have pretty mild expectations of service in a coffee place but the amount of time it has taken to receive my last few food orders has been incredible - truly almost hard to believe. 18 minutes for breakfast for my husband and I; 7 minutes to receive a grilled sandwich that was already prepared and just needed to be grilled. This is all disappointing because the food is actually very good but the lack or organization to actually receive the food takes away from the enjoyment of it. I hope they can get their act together; the Starbucks two doors down is only too happy to steal customers from a neighborhood establishment.