Dear Management: Please hire more employees because this restaurant is not doing that great in terms of efficiency and cleanliness.
I felt so bad for the staff here because it was obvious and apparent they were understaffed. They were doing their best too. One guy was managing the cash register and preparing orders. At one point, there was queue of about 5 parties.
After waiting about 10 minutes to order our food, we had to wait another 20 minutes to get our meals. Apparently, they were waiting on new biscuits. Since we were in a hurry, we just got our meal orders and told them to bring us the biscuits afterwards. There were a lot of disgruntled customers too.
Hot. Spicy. Delicious. We got the 3 pc meal each and it was delicious as hell! The fries were super crispy too. I felt like they were both super fresh and juicy. Mmmhmm. I probably gained like 10lbs+ from just eating here.
To the left of our table, there were trash from a previous party. Overall, the restaurant was in great shape and appeared clean besides this.
I'd go here again if I wasn't in a hurry. Again, I'm not blaming the workers who work at this restaurant. This message is a main complaint to management for not being able to manage and hire enough workers to staff this place.