Ordered couch , and two recliners along with two end tables , tables were are back order . When the couch was delivered we noticed a small rip in the seat cushion, the delivery guy took a pic and said they would notify the store . I called the sales person I dealt with and reported the damage along with damage to the recliner lever on one chair , that was two days ago days ago and I've heard nothing yet ...I will update this post when I do. The delivery guy also told me that according to his order the tables should have been on the truck but were not.
Update
A manager promptly contacted me to Remedy this situation , thanks Laura !