Went for an early dinner with my wife Saturday night. I called to get a reservation in 45-60 minutes and was told they only take reservations for 2 hours out or more?
We arrived shortly before 5, valet parked and found a short line at the host stand. I had noticed a gentleman setting tables on the patio and asked to be seated there. Got seated immediately.
Our server showed up in a reasonable time and took our drink orders. When she brought the drinks we went ahead and ordered. Cevechi appetizer, split the lump crab wedge, then cedar plank slalom for me and the filet for her. The food was all 5 star.
When the entrees arrived, we asked for a coffee refill for my wife. About half way thru our meals, still no coffee. I walked inside and asked the hostess if someone could get us a coffee refill. Finished eating, still no refill. The table next to us was being seated and I told the hostess seating them that I'd like to see the manager.
The manager came by, listened to the problem and apologized saying they were brewing a new pot and we should have been told. I guess they have a really slow coffee pot. The manager offered dessert or a round if drinks for us. We ordered dessert to go. When i got the bill I noticed that the manager had taken very good care of us.
Bottom line:
Food *****
Atmosphere *****
Service **
Management *****
I'm guessing the bad service was a fluke and I'll definitely go back