The service here was despicable! (not exaggerating) I bought a birthday cake here and when came the time to serve it, I found 2 strands of HAIR inside. No problem there. It happens. I decide to bring it back.
This is where it gets interesting. I wasn't in a hurry, and patiently waited for someone's assistance. I explained the hair situation and they first looked at me as if I was impossible. k. They started "dissecting" the cake just to find MORE HAIR inside. At this point, the man at the counter started to accuse me "why didn't you call before?? This could be your hair!! We can't to anything". It doesn't stop there. The Manager, a tall man, intervened and walked towards me to intimidate me with his height. He hovered over and yelled "WHAT'S YOUR PROBLEM".
Mind you, i came here expecting for an apology. What I got in return was 3 angry men yelling at me! to finally tell me that they will only give me 50% on another cake?? HAHAHA seriously??!
Just by principle, I will never be stepping foot in this place again.