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| - After our experience last night, I doubt I will return to this place - even with the $20 gift card we received. The food was questionable. The atmosphere was almost funeral home quiet on a Saturday night at 9pm. The service was barely mediocre. I rarely complain if things aren't a big issue but we had the manager at our table TWICE. First, I will say that they sat my 3some promptly. But I had to ask to have them remove a chair so we could slide mom's walker under the table so it wasn't in the way. We ordered the Outback Sampler platter for appetizers. 2 drinks later, it arrived. I wish I took pics. It was anorexic in size. About 1 cup of blooming onion bits, 1 c. of smothered fries, and 6 mac and cheese bites. I will say the mac and cheese bites were amazing! While we were sitting there conversing and enjoying our drinks, we watched two tables right next to us have the manager called for various reasons which we didn't really pay attention to. We learned that they were training new servers. I believe ours was a 3rd newbie. Because when I asked my server if mom's lemonade was "bottomless", she didn't understand. I asked if we could get a refill and she said, "I hope this one is better" when she brought it out. My boyfriend ordered the prime rib medium rare. 1/3 of it was nothing but GRISTLE. (again, wish I snapped a pic of the bit he cut around to prove it.) For a steak place, we were a little appalled. We asked the waitress to talk to the manager about it. When she came back after removing the dish, she said she forgot and had already disposed of the pile of gristly - she still hadn't mentioned it to the manager much less showed him the pile of nasty. The BF said the steak was done well other than it was a bad cut when the manager did arrive at the table. We have ordered prime rib at a lot of places in the area and never had that much gristle in a steak. My steak salad had a lot of orange tipped salad pieces. Like they had been cut with a metal knife and left too long. Not extremely appealing. Mom's shrimp was excellent. We ordered deserts and it took almost a full half hour, during which, we never saw our waitress. We finally asked one of the other newbies if she could check on our desserts. We were told twice they were working on them after that. Once the waitress even refilled mom's drink but didn't acknowledge my empty glass until the she brought mom's new drink. Dessert was the best part of the meal. Salted caramel cheesecake for the BF. I got the Trio. Nom. Mom got the apple pie. After they were delivered, the manager came over the 2nd time and proffered us the gift card for the long wait -- that there had been an issue in processing our order. When we left at 10:15pm, no one was around at the door or near our table. We just walked out after a not so great experience. We have no plans to return.
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