Yep--sometimes you end up waiting. It's worth it, however, for the knowledge and professionalism you get. And if you're ever the one who has an emergency, you'll sure be willing to have someone else wait a bit. Get an early appointment; late ones are going to run over--hello. They've taken care of me through glaucoma and cataracts so far, and my older in-laws are happily seeing them on my recommendation.