I am never ordering from this location again. I made an order almost an hour ago through Skip The Dishes, and the courier has been there for almost a half hour. I called to ask what the hold up is, the person on the other line said they are new and the manager just left them there to learn how to make the food. If that doesn't scream "poor management and training," I don't know what does. When you place new people in those kinds of positions where they shouldn't be, it makes for bad customer service as well. Go to the Lakewood one instead.