Ordered a Valentine's bouquet on 02/07, 7 days before Valentine's Day. Paid an extra 15.00 for guaranteed delivery on 2/14 by 3pm. Well Valentine's Day came and went and my wife did not receive her bouquet. This is unacceptable!!! It was not a last minute order. They had plenty of time. I called and they tell me, well I have a lot of orders, if we can we will delivery tonight to the secondary address (home address). Well that didn't happen. She finally got her delivery on 02/15 at about noon. Do not count on this company's guaranteed delivery. You'll end up with a day old fruit bouquet delivered late.