Chuck has been working on my cars since 1981. For me, that's a whole lotta cars over the years. Don't let the "hole in the wall" appearance fool you; they know cars, and will treat you like family.
The employees have been there forever. They are prompt and exceedingly honest. Their pricing is amazing, and if they can fix your car and save you money at the same time, they give you the options in plain English. When possible, they'll give you the choice of used parts, reconditioned, or new. If it's going to take a few days to fix the problem, they'll tell you up front.
You can count on an honest estimate and top notch service. And you can always count on a friendly conversation and a laugh or two.